How To Buy


Kakav je proces kupovine?
Proces kupovine se u osnovi odvija sledećim redosledom:
  • Pronađete artikal koji želite da kupite.
  • Kontaktirajte prodavca emailom ili telefonom.
  • Prodavac obrađuje porudžbini i prihvata je ili odbija.
  • Za porudžbinu koju prihvata, navodi troškove isporuke i približno vreme isporuke.
  • Plaćate naručene artikle i troškove isporuke (ako drugacije nije dogovoreno).
  • Prodavac vam šalje artikal i kod za praćenje paketa.

How is my payment protected?
Your payment is fully protected by PayPal. In the unlikely event that you have trouble with the seller, or you do not receive your order. Contact PayPal and your payment will be refunded in full.

How do I know if the seller has accepted my order?
You provide the seller (by e-mail or phone) with information about the item you are interested in, the delivery address and your contact information. The seller processes your order in detail. When the seller accepts your order, he informs you about the price and the approximate delivery time. Otherwise, it is understood that he refused the order.

What happens if the seller doesn't accept my order?
Please refer to Problems with Seller.

How long does it take until I receive my order?
The seller is responsible for delivering the item to you. The seller can be located anywhere in the world, so in some cases, it may take longer than average to receive the item. If necessary, you can contact the seller to check the status of the shipment.

What happens if I don't receive my order?
Please refer to Problems with Seller.

How do I know my order has been shipped?
The seller notifies you by email when he sends the package with the ordered items. It also sends you a tracking code.

Can I cancel my order?
Yes.   You can cancel your order. However, if you paid for the ordered item, the seller has probably made the necessary preparations for delivery in the meantime. In that case, you will have to contact the seller and try to agree on a refund.

Can I get a refund?
Please refer to Refunds.